Position Type:Full Time
Travel Required:Yes, 100 % of the Time
Location:Slough, BER UK
The field services Engineer will be responsible for providing a first class service for the Eaton installed base products to ensure maximum customer satisfaction and loyalty. They will be responsible for commissioning, preventive maintenance and product repairs.
KEY PERFORMANCE INDICATORS:
• Continued high levels of customer satisfaction
• A flexible attitude to work
• Attend and understand engineer training
• Achieve appropriate first time fix rate.
• Adhere to anti-static procedures
• Adhere to Eaton’s Life Saving Rules
• Adhere to Eaton’s Code of Ethics
• Implement field re-engineering programs
• Identify and assist in Key accounts
• Provide an efficient feedback path technical and commercial
• Refer business leads
• All parts returned within 5 working days
Basic Qualifications (Including Educational Requirements)
HNC, or higher, in Electrical and Electronic Engineering or equivalent.
Three phase electrical installation or maintenance experience essential.
Good understanding of switch panels and power distribution.
Ability to understand system connection drawings.
Understanding of power electronics, rectifiers & inverters.
Understanding fault finding techniques
Experience with HMI (Human Machine Interface) software and power monitoring software packages.
Working knowledge of industrial communication protocols such as Modbus, SNMP, OPC, DDE, TCP/IP an advantage
Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage
Experience / Understanding of high voltage battery systems an advantage.
Health and Safety training an advantage.
Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 97,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com. At Eaton, we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently—if you’re determined, motivated and focused on improving the world around you—then it’s time to see where a career at Eaton can take you. For more information, visit www.eaton.com/careers. Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.